Every feature, in one place
All 177 features included in a Bottlecapps retail partnership, across 16 categories - no add-ons, no surprise line items.
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Marketing20
Enhance your marketing efforts with email & SMS campaigns, customizable templates, push notifications, customer segmentation, cocktail recipe library and more.
Email your customers with our expertly crafted templates, or create your own designs.
Create and email newsletters to your customers
Email your customers about your new staff picks
Notify your customers about new products or promotions
Engage your customers by sending a push notification about an event or promotion
Schedule your push notification ahead of time
Send push notification to a specific target group. E.g. wine drinkers
Send text messages to your customers about promotions
Send text messages to a specific target group. E.g. Bourbon lovers
Segment your customers based on their preferences like wine, whiskey etc.
Automated email notification to customers who added items to their cart
Display banners on your app regarding events or promotions
Display rotating banners on your website regarding events or promotions
Customize your homepage with new product sections or banners
Curate your own staff picks for your customers
Display top selling beers, wines and liquor on your home pages
Playbook on how to market your app & website to grow your sales
Extensive cocktail and recipe collections from our brand partners
Craft and design personalized custom pages for your website, including landing pages, career pages, and more!
Customize and build your own pop-ups to entice customers to signup and get discounts. We can also integrate with Opt-in Monster for advanced features
Order Processing14
Manage orders with a branded online store, apps, fraud prevention, POS integration, multiple payment options, notifications, tracking, scheduled orders, delivery with Uber & Doordash, and subscriptions.
Branded website with your logo and theme
Branded app on the app stores customized with your logo and theme
Advanced fraud protection from Forter to reduce fraud, prevent it before it happens
Sends online orders back to your point of sale system. Limited to certain POS systems.
You can chose between stripe, world pay and authorize.net
Store gets notified about a new order via phone call, text, email and drive app notification
Customers gets notified about a new order via text, email and drive app notification
Customers can track their delivery and shipping orders real time
A separate app that can be installed on tablets or phone to process orders
Store can modify order or substitute products
Customers can chose to schedule an order up to 7 days in advance
Store can control online or instore payment based on pickup or delivery orders
Store can request a driver from Doordash or Uber to delivery their orders. We have preferred pricing with our partnerships!
Receive subscription orders from your wine clubs or other subscription based offerings
Sales & Promotions17
Key features: Guest checkout, coupon management, case discounts, BOGO/BAGB deals, minimum order limits, free delivery promotions, flash sales, easy re-order, and various order types.
Customers can checkout as guests without having to create an account.
Receive orders that initiate on the websites of our brand partners. More revenue for our stores!
Create coupon codes for discounts, free delivery and holidays
Setup case discounts for wines and liquor. E.g. buy 6 bottles and get 10% off
Create scanned deals like buy 2 get $5 off or buy one and get one free
Store can require a minimum cart value for the orders to be processed
Create free delivery promotions based on delivery zones. E.g. get free delivery for orders $50 or over
Display sale pricing from your POS or create online only sale pricing and discounts
Advertise flash sales with prices that expire within hours, effectively clearing your inventory!
We partner with suppliers to create banner ads and promotions, boosting both your online and in-store sales!
Customers can easily re-order past purchases with a single click
Customers can order same day delivery and receive it within 30 mins.
Enable customers to purchase items for shipping, extending your reach
Stores can provide curbside pickup, delivering orders directly to customers in reserved parking spots.
Customers can pre-order items for instore pickup.
Users can utilize the party planner feature to estimate the quantity of alcohol needed and get serving recommendations.
Customers can buy an use your stores gift cards for online purchases
Customers9
Manage customers with our CRM platform, purchase history, rewards, loyalty card integration, import/export lists, demographics, engagement history, and retention rate tracking.
Comprehensive CRM tools to learn about your audience
Access to customer history, purchasing behavior and customer retention
A rewards program that drives customer engagement and loyalty while offering valuable benefits to shoppers.
Integrate your instore loyalty program with your app & website
Customers can convert their keycard to a digital bar code on their app
Import or export your customer details
Insights into customer demographics like age group, gender and location
See how often the customer engages with your app and what products they interact with
Insights to what percentage of your customers stay with you and shop on your online store
Inventory Management15
Real-time inventory across every location, synced with your POS so your online and in-store stock always match.
Inventory management with POS integration, automated sync, catalog matching, product images, product thresholds, price markups and ERP integration
We intergrade with your POS system to pull products, pricing, inventory and sale prices.
Inventory is automatically synched with your POS system every 30 mins
Your products are matched against our product library to enhance the product display pages. E.g. product images, descriptions, Origin, ABV/proof
We display images for your products by matching with out product library
Our system allows you to sell your unique products which do not have a manufacturer UPC.
Set product thresholds to hide items that are low on inventory
Mark up product prices for online purchases
Option to pull bottle deposits from POS system where it is legally required to
Manage allocated products, allow them to be displayed online but restrict purchases
Mark products to be available only for instore purchasing
We can pull different price levels that you have setup in your point of sale for e-commerce
Option manually edit your inventory levels for app & websites
Option to manually upload a price and inventory file
Integration to Oracle OMS, Microsoft Dynamics or other custom OMS systems
Product Management15
Manage & display products, categorization, images, allocation, collections, missing product request, reviews, and enhanced attributes.
Our extensive product library includes over 5 million items such as beers, wines, spirits, tobacco, cigars, THC products, mixers, and other liquor store essentials
We have curate our menus based on extensive data we have collected on how consumers shop. We have product categorizations for over 5M products
We offer a vast collection of product images that seamlessly match and display with your catalog. We collaborate with brands to ensure the most up-to-date images.
Our brand partners supply exclusive images and videos that are showcased on the product detail pages (PDP).
Manage allocated products, hide or allow them to be displayed online but restrict purchases
Mark products to be available only for instore purchasing
Create a shoppable product collection with a unique URL for easy shopping and promotion on social media.
Create a shoppable product collection for allocated products that are only visible via this unique URL
Customers can request a product that is not available in your store
Our product library has marketing descriptions, tasting notes and food pairings for a vast number of products
Our platform facilitates and showcases user-generated product reviews on both your app and website.
Showcases ABV/Proof, Age, beer styles, wine varietals, Tequila & Whiskey categories as well as country and region.
Manage and display wine vintages
Option to sell tobacco and THC products (Website only, restricted on apps due to app store policies)
Option to upload your own product images, descriptions and categorization
Event Management7
Manage your instore events and tastings, online ticket purchases etc.
Create events, promotions and tastings and make it available to view online
Make events & tastings sessions available for online purchase
Create a calendar of events going on during each month
Event tickets purchased online are emailed to the customers
Associate products to promotional events and make it available for purchase via banners
Display your events using a scrolling app and web banner carousel
Send push notifications directly from the event along with event images
Wine & Beer Clubs7
Create and manage subscription programs for wines, craft beers, whiskies and more
Configurable subscription programs with flexible time periods and different categories like wine, Craft beer, whiskies
Create your own Wine and Beer clubs and make it available for a monthly or quarterly subscription. Multiple options available to customize
Create subscription for Bourbon & whiskey clubs and hand pick selections
Subscriptions orders are automatically created on billing dates for fulfillment
Advanced notifications to customers regarding their upcoming subscription orders
Modify subscription programs
Notification on payment failures or card expiry issues
Reporting & Analytics14
Dashboards and exportable reports on sales, customers, products, and channels - see what's working and act on it.
Robust reporting capabilities on customer engagement, sales trends, product performance, and campaign effectiveness.
Month over month sales trends and actionable insights
Average basket value across all the sources
Sales break down by fulfillment method (Delivery vs pickup vs shipping)
Sales break down by order source (app vs website vs DTC etc.)
Sales break up by category (Wine, Beer, Spirits)
See the best selling products for your store
Product that are trending now across the platform
Total customer visits on your online store
Display how often your customers come back and shop with you
Shows how many of your customers stay with you
See how many of your customers that visit your store end up placing an order
Display the number of unique visitors that are active on your app and website
Demographic data of your audience
Store Management15
Manage multiple locations, update deals & promotions, inventory management, enterprise account management, custom settings, holidays & closures, order notifications, delivery & pickup setup, and reviews.
Manage multiple locations from a single login or handle them independently
Manage your deals and promotions across all your locations from a single place
Separate pricing and inventory feed for each location
Available for enterprise accounts managing more than 25 locations
Configure each stores setting differently for e.g. enable or disable delivery for one location
Manage store closure and holidays
Pause ordering with a click of button during staff shortages or inclement weather
Phone call and SMS notifications for new online orders
Event management across all the store locations
Display google reviews for each location
Set up delivery zones & delivery times for each location either by zip codes or by drawing out zones on the delivery map
Set up shipping zones, categories, size restrictions. Integrated with UPS, FedEx and ShipStation
Add convenience fees for online ordering
Enable disable instore pickup and curbside pickup, select pickup days and times and payment options
Create additional logins for staff
Onboarding10
Our onboarding team will guide you through the process, ensuring you're up and running within just a few days.
Our White Glove Onboarding ensures a seamless setup, guiding you every step of the way and getting you fully operational within just a few days. Experience hassle-free onboarding!
We will help you with setting up your web domain
Our onboarding specialist will work with you on setting up your delivery zones and maps
We will help you setup your stores hours, fulfillment methods, file feeds, payment methods etc.
If you do not have a logo, our graphics team will create one for you
Our onboarding team will customize the App & Website to your stores branding, this includes creating a banner image
Our team will help you get started with shipping orders, configure your UPS or Shipstation account
Onboarding specialist will guide you through the App store account creation
Basic SEO (on page SEO) setup is included with our onboarding process
Our POS Integrations team will connect to your POS system to setup the POS Integration for file feeds
Customer Support & Success8
Our customer support includes email and chat support, phone support, and a dedicated Customer Success Manager. We provide knowledge articles, how-to guides, training videos, graphics & content creation assistance, and monthly cadence calls to ensure your success
You can reach us at anytime via our email support or contact your client success team via phone or text during business hours.
Call our support number for help during business hours
Access to your Client success rep at anytime during regular business hours. You will have a real person to talk to
Comprehensive how-to guides to assist you with any feature or answer your questions whenever needed
Access our comprehensive training videos to master every feature and get answers to your questions, available whenever you need them
Need assistance with event banner creation? Our graphics team is here to help you out!
Our monthly cadence calls with customers are designed to provide ongoing support and guidance, helping them achieve their goals with insights and strategies
Cappy is your own AI assistant available 24/7 to help you manage your e-commerce store. It can answer your questions and very soon will also be able to do stuff for you.
SEO & Digital Marketing7
Affordable SEO plans, on-page SEO, blog writing, social media linking, Google Ads setup, and optimized Facebook/Instagram Ads to boost traffic and ranking
On page SEO, Page titles, meta descriptions and Header tags
Our SEO package will create a customized SEO plan for your store, helping you rank for your targeted keywords, drive organic traffic, and boost local in-store foot traffic.
Our SEO pro package includes Blog writing and content creation to boost your SEO ranking
Link your social media posts to your website to boost your online presence
We can help setup your Google Ads or run it for you for a small fee
Chose your own budget and we can run optimized Facebook or Instagram Ads for your store
Creatives to print and market in your store, like app banner QR codes, place mats etc.
Market Place Integration & Feeds11
We handle integrations to all the popular market places
Automated file feeds to the Doordash Marketplace. Process Doordash Marketplace orders from our Order management system
Automated file feeds to the Uber Eats Marketplace. Process Uber Eats Marketplace orders from our Order management system
Automated file feeds to the Instacart Marketplace
Google shopping feed to setup your Google market place and sponsored products
File feeds to list your products on Vivino.com
File feeds to list your products on wine-searcher.com
File feeds to list your products on winespectator.com
Showcase your Spirits and whiskies on flaviar.com
File feeds to sell your products on frootbat.com
Create file feeds for Facebook ads
Automated product, pricing, and inventory feeds to the Grubhub Marketplace. Process Grubhub orders through our Order Management System.
Third Party Integrations7
Streamline your shipping and delivery with our third party Integrations
Connect your UPS account and print labels from our OMS system
Using our ShipStation integration, you can use any carrier for your shipping including FedEx
Request a driver from Doordash to deliver your products to your customer. We have discounted pricing with Doordash
Request a driver from Uber to deliver your products to your customer. We have discounted pricing agreement with Uber
Stay protected with online fraud via our Forter Integration. Prevent fraud before it happens!
Bot protection is included on all our sites
For stores with their own delivery drivers, Shipday offers a powerful solution for managing and optimizing driver routes with real-time tracking capabilities.
Upcoming Features1
We listen to our stores and develop new features regularly. Here are some exciting features coming your way this quarter
Unleash the power of Amazon’s recommendation engine to delight your customers with personalized product suggestions based on their unique preferences!