Questions, answered.

Yes. Bottlecapps integrates with most major POS systems used by liquor stores and convenience stores, and we add new POS integrations every month. We currently integrate with over 100 retail POS systems - if you don't see yours, contact us.

On average it takes 15–30 minutes, sometimes sooner if you're using one of the cloud-based POS systems. Our team does all the work once we understand your requirements.

Inventory, pricing, product details, and stock levels sync automatically. Depending on your POS, we can also pull in loyalty and frequent-shopper data, send order information back to your POS, and route your marketplace orders through as well.

Online sales are tracked automatically and reflected in your inventory at each sync. The rare edge case is when the last unit of a product sells in-store between syncs - in that situation you may occasionally need to substitute or cancel that online order. To help prevent this, we let you set inventory thresholds (for example, holding a few units back from online availability) so popular items don't oversell.

No. Our team handles the technical setup.

We can pull sale pricing from most POS systems. Things like case or bulk discounts and BOGO promotions will need to be set up in Bottlecapps directly.

No, you will not see any impact to your point-of-sale system from this integration.

Yes, we can disconnect your POS. If you change your POS system we can integrate with the new one without any additional costs.

You can absolutely start with just a website. Websites launch much faster than apps, since mobile apps require additional review and approval from the Apple and Google app stores. Many stores go live with their website first and add the app later when they're ready.

Most store websites can go live within a couple of days. It usually depends on how fast you can work with us to provide the information we need or approve the demo site.

Not at all. Once your website and app are launched, we'll walk you through a quick training session on how to manage everything day to day. You'll also have access to how-to guides and an AI assistant for quick answers, and our client success team is always available whenever you need a hand. Your success is our success.

Yes. Bottlecapps offers branded solutions with custom logos, color schemes, product categories, home page sections, and promotional banners to help you customize the look and feel.

Publishing an app on Apple and Google requires an account on each of those marketplaces. But don't fret it - our onboarding team will assist you with the process.

Yes, you can use your existing domain name. Once your site is built out and approved, we can link it to your existing domain.

Yes, all our websites are fully responsive and built mobile-first.

You can customize the site at any time using any of the available features - banners, home page sections, product carousels, custom buttons, color theme, and more. Any changes you make reflect right away on your app and website.

It is your own branded app and website.

Yes. Bottlecapps enables local delivery, curbside pickup, and shipping, depending on your state's regulations and store capabilities.

If you're in a state that allows delivery or shipping, our platform has plenty of options to configure both. You can do your own delivery and shipping or choose one of our integrated partners like Uber, DoorDash Drive, Onfleet, UPS, ShipStation, and FedEx (via ShipStation), among many other local partners. We offer discounted pricing with many of our partners.

Yes, you can use one of our delivery service providers like Uber or DoorDash to do your deliveries. We've negotiated rates with these providers, which lowers the cost of delivery for you and your customers.

Yes, delivery fees can be set for each delivery zone separately. You can also specify a minimum order amount for each delivery zone.

Please check your local regulations to see what is permitted in your area. Our platform allows you to set up shipping across the country - you define which states you want to allow shipments to and which categories you can ship.

Yes, we have a direct integration with UPS that lets you use your existing UPS account. You can also use FedEx via our ShipStation integration.

Yes, you can generate shipping labels after confirming the weight and size of your packages. The shipping label can be printed on regular paper or with a label printer.

You can manage and track your drivers using one of our integration partners like Onfleet or Shipday. These providers let you track drivers, balance workload, and optimize routes.

Yes. With our marketplace integration you can process all your orders in one place. We currently have order integration available with DoorDash, Uber Eats, Grubhub, Walmart, and Bevstack.

No, you can see all your marketplace orders in one place. You can use either our Admin app or our web portal to manage your orders.

Payments for marketplace orders are paid out directly by the marketplace to your store. We don't touch the money - we only integrate with them to make it easier for you.

You can select which products can or cannot be sent to marketplaces. You can also adjust your markups for each marketplace separately at the category level.

The platform includes built-in tools for email campaigns, SMS alerts, push notifications, and loyalty programs to keep customers engaged and coming back.

You can upload your existing customer list from Excel or CSV. Our client support team can also help you with this.

Every product in the email is clickable - one tap takes customers directly to that item on your website, ready to buy.

Yes. You can target specific customer groups - for example by category preference, purchase history, or location - so the right message reaches the right shoppers.

No - SMS marketing is included with your pricing. Just sign up and get started.

Yes, we have automated emails for welcome series and abandoned cart.

Yes. If you'd like to use your own domain to send emails, we can set it up for you at no extra cost - using any address like marketing@yourdomain.com or no-reply@yourdomain.com.

Packages typically range from $300 to $500 per month, billed as a flat monthly fee. Pricing is transparent and customizable based on your business needs - with no commissions and no per-transaction fees.

No. Bottlecapps uses flat-rate pricing with no transaction fees, unlike competitors who charge 2–5% per transaction.

Most of our plans include a one-year commitment. Our goal is to be your long-term partner, invested in your growth and success.

No, we don't have any setup or onboarding fees. We do charge your first month of service upfront, and then your next bill comes after 60 days.

Most stores can go live within 1–4 weeks, depending on the complexity of your setup and integrations. A website can usually launch within a week, but apps require longer due to the respective app stores' account creation and approval process.

Bottlecapps provides onboarding assistance, ongoing technical support, and access to a client success manager. We have real people you can talk to over the phone or reach by email. We are committed to your success.

We'll need a few things from you: the POS system you use and how your inventory and pricing are set up, your logo and branding preferences, and your domain name. For mobile apps, you'll need an Apple and Google developer account. We'll also ask which payment processor you'd like to use.

Absolutely. You can schedule a personalized demo through the Bottlecapps website.

Please reach out to the retailer you placed the order from - their information should be on your order confirmation email. If you're having trouble locating it, you can email us at help@bottlecapps.com.

Bottlecapps is built with compliance in mind, offering age verification tools, geo-fencing, and integration with regulatory frameworks.

You own your customer data. It's yours to keep forever. If you ever leave our platform, you can download this information.

Yes. Protecting your store and customer data is a top priority. We never store credit card information on our platform - all payments are handled through PCI-compliant payment processors - so sensitive financial data is never at risk of exposure. Our IT team also performs regular security audits and monitoring to keep your data protected at all times.

Bottlecapps is an e-commerce development company that builds branded online storefronts for liquor stores and beverage alcohol brands across the U.S. and Canada.

Bottlecapps is the only 360-degree solution in beverage alcohol, serving all three tiers - retailers, distributors, and brands - with flat-rate pricing and no transaction fees, while many competitors charge 2–5% per transaction. Unlike general e-commerce platforms, Bottlecapps was built specifically for liquor retailers and beverage alcohol brands; we don't serve any other industry. Our platform was created by liquor-industry experts, and over the past two decades we've continually added features and enhancements based on the real needs of the retailers and brands we work with.

Branded mobile apps and websites, digital signage, POS integration, marketing tools (email, SMS, push), loyalty programs, and access to marketplaces and direct-to-consumer brand websites. We also provide advertising capabilities for brands to reach our vast network of retailers.

Yes. Bottlecapps is designed for stores that want to differentiate and grow, regardless of size, with an affordable flat-rate model.

By offering a seamless online shopping experience and marketing tools that increase engagement and repeat purchases. Up to 47% of surveyed customers said they shop more often because of a store's app or website.

Yes. Bottlecapps offers DTC solutions (Direct-to-consumer) for brands, enabling compliant sales through retailer networks and branded microsites, plus advertising options.

No - we serve the liquor and beverage alcohol industry exclusively. Our platform was purpose-built and tailored specifically for this space, and we're proud to be a leader in it.